The ITIL® V3 Qualification Scheme is based on a credit system that leads to the individual gaining the Expert Certificate in ITSM. You will need a minimum of 22 credits achieved in a balanced selection of V3 subject areas to gain the certificate.
To keep track of the number of credits you have accrued towards The Expert level certification.
Although the Intermediate and Lifecycle courses have a different focus, there are similarities in some of the courses. Therefore it is strongly recommended that the V3 qualifications you choose are complementary to any existing qualifications you hold, and will help you to achieve a balanced ITIL knowledge base, as well as sufficient credits to gain the ITIL Expert Certificate.
The following document explains the credit system and the appropriate courses needed to gain all related qualifications. Please take the time to read this document before deciding on the appropriate qualification path you may wish to take.
ITIL® Service Management Practices V3 Qualifications Scheme
ITIL version 3 courses
Foundation level – 2 credits required
ITIL V3 Foundation Certificate in IT Service Management - 3 days
Intermediate level – capability stream – 4 credits per course
ITIL V3 Capability Certificate in Operational Support and Analysis - 5 days
ITIL V3 Capability Certificate in Release Control and Validation - 5 days
ITIL V3 Capabilty Certificate in Planning, Protection and Optimisation - 5 days
ITIL V3 Capability Certificate in Service Offerings and Agreements - 5 days
Intermediate level – lifecycle stream – 3 credits per course
ITIL V3 Certificate in Continual Service Improvement - 3 days
ITIL V3 Lifecycle Certificate in Service Strategy - 3 days
ITIL V3 Lifecycle Certificate in Service Operations - 3 days
ITIL V3 Lifecycle Certificate in Service Transition - 3 days
ITIL V3 Lifecycle Certificate in Service Design - 3 days
Managing across the lifecycle – 5 credits required
Please Note: You must have achieved 17 credits in order to progress to the next level
ITILv3 Intermediate certificate in Managing Across the Lifecycle - 5 days
Advanced level – 5 credits required
ITIL V2-V3 Manager's Bridge Course - 5 days